The Heights Salon is the premier hair salon located in the heart of upscale Brooklyn Heights. We provide exceptional haircuts, blowouts, color, balayage, ombre, perms, relaxers, bridal services and extensions. Whether you want classic or trendy, our stylists have the experience and expertise to create the look you’ve always wanted.
We are committed to providing exceptional services to all our clients.
The Heights Salon may change this policy at any time by updating this page. You should check this page from time to time to ensure changes are to your satisfaction.
What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postal code, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Controlling your personal information
We do not sell, distribute or lease your personal information to third paries unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find useful. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
WE RESPECTFULLY REQUEST 24 HOUR NOTICE FOR CANCELLATIONS
The Heights Salon of Brooklyn’s policies are put in place to ensure excellent service for all of our clients. Our cancellation policy allows us the time to inform our standby guests of any availability, and also respects the time of our staff.
COLOR, HIGHLIGHTS, PERMS, RELAXERS, KERATIN TREATMENTS
Due to the time commitment required for these services, a credit card is required to reserve your appointment. Because appointments are reserved especially for you, a “NO SHOW” or cancellation less than 24 hours prior to appointment will result in the following cancellation fees:
- Less than 24 hour notice : A charge of 50% of the reserved service amount.
- No Shows : A charge of 100% of the reserved service amount.
If you are more than 15 minutes late without contacting us, your appointment may be rescheduled. We firmly believe in the value of your time and we make every effort to avoid long waiting periods in the salon. If time is critical to your schedule on a particular day, please let us know when scheduling your appointment.
In the event that you miss three consecutive appointments without contacting the salon, you will be unable to schedule future appointments. However, you may be considered as a walk-in.